Privacy Policy
This Privacy Policy (“Policy”) explains how Hilshi (“Hilshi”, “we”, “us”, or “our”) collects, uses, stores, processes, and protects personal information of users (“you”, “your”) when you access or use our website, products, or services (collectively, the “Platform”).
This Policy is published in accordance with applicable Indian laws including the Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000. By using our Platform, you agree to the terms of this Privacy Policy.
Consent
By accessing, browsing, or using the Platform, placing an order, or providing your personal information, you confirm that you have read, understood, and consented to the collection, use, storage, and disclosure of your information as described in this Policy. If you do not agree, you should discontinue use of the Platform.
Information We Collect
We collect personal information necessary to provide a smooth and secure shopping experience. This may include your name, mobile number, email address, shipping and billing address, and order-related details.
We may also collect information automatically when you interact with our Platform, such as IP address, browser type, device information, and usage data through cookies or similar technologies.
Use of Information
The information collected is used to process orders, deliver products, communicate order updates, provide customer support, improve our services, prevent fraud, and comply with legal obligations.
We do not sell, rent, or commercially exploit your personal information.
Disclosure of Information
Personal information may be shared with trusted third-party service providers involved in payment processing, logistics, order fulfillment, and technical operations. These parties are permitted to use the information only for performing their services.
Information may also be disclosed if required by law or in connection with business transfers such as mergers or acquisitions.
Cookies
We use cookies to enhance user experience, analyse traffic, and improve Platform functionality. You may disable cookies through your browser settings, however some features may not function correctly.
Data Retention
Personal information is retained only for as long as necessary to fulfill the purposes outlined in this Policy or as required under applicable laws.
Data Security
We implement reasonable administrative, technical, and physical security measures to protect personal information. However, no method of transmission over the internet is completely secure.
Third-Party Links
Our Platform may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites.
User Rights
You may access, update, correct, or request deletion of your personal information by contacting us. You may also withdraw consent, subject to applicable legal requirements.
Eligibility
The Platform is intended for users in India. Users below 18 years of age may use the Platform only with the consent of a parent or legal guardian.
Contact Information
Email: hilshiofficial@gmail.com
WhatsApp: +91 9673714897
State: Maharashtra, India
Governing Law
This Privacy Policy shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts of Maharashtra, India.